Creating a people centric culture within your organisation is no easy task, particularly when you’re dealing with technical professionals. I’ve found that highly technical people often respond best to enhancing soft skills in a very methodical, systematic way. That’s where the ENGAGE model comes in.

The ENGAGE model enables staff to better understand, influence and connect with others via six actionable stages:

  1. En-trance – is about being approachable
  2. Network – is about being likeable
  3. Guide – is about being influential
  4. Acknowledge – is about understanding emotions
  5. Glow – is about leaving a lasting impression
  6. Enlighten – is about developing others

I truly believe the best leaders are those who are technically brilliant and able to connect effectively with others. The ENGAGE model can take your team members who are already technically proficient and empower them to better connect with the world around them.

Interested in learning more about how the ENGAGE model might help your organisation reach new heights in 2020? Check out the video.


Communication is key in all aspects to these 6 steps. A great tip is knowing when to use the Direct approach and the Indirect approach, watch this Vlog to see how. For more tips, visit the Engaging Executive Vlog.