“The quality of your leadership is determined by the quality of your questions.”
This insight from “ENGAGE: A practical guide to understanding, influencing and connecting with people” often surprises technical leaders who believe their value lies in having answers.
Consider this scenario:
A team member presents a problem.
Your instinct? Solve it immediately.
Your opportunity? Guide them to their own solution.
The “Guide” element of the ENGAGE model shows us that true leadership isn’t about being the smartest person in the room – it’s about making the room smarter.
Three powerful questions from the book:
1. “What have you tried so far?”
2. “What do you think is the best approach?”
3. “How can I help you think this through?”
If you’d like to help your team members build confidence and master the art of small talk, learn more here.
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