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As businesses increasingly shift to remote work, managers accustomed to face-to-face interactions are encountering a new frontier: effective virtual communication. It’s vital for Human Resource professionals to equip managers with the skills to communicate clearly...

When middle managers aren’t adept at resolving conflict, it can result in higher staff turnover and an inability to retain your best new hires. As a senior manager, you have to teach those middle managers...

Having middle managers who aren’t adept at resolving conflict can result in higher staff turnover and an inability to retain your best new hires. As a senior manager, you have to teach those middle managers...

Have you ever considered that there might be right and wrong ways to give feedback? Make sure that you’re giving the best, most useful feedback to your team possible. Here’s how.1. Be HonestDon’t give your...

Are you finding that you’re not seeing the results you want from your team?Maybe it’s not them, maybe it’s you. Your leadership style could be damaging morale, leading to poor work, increased absences and bad...

The Pull Style is a form of influencing which works by understanding what is important to someone else and then utilising this. Want an example of how the pull style actually works in real life?...