interpersonal skills
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While Natalie Davis’ article on building rapport is intended to help those in sales roles increase their inbound efforts, rapport building is a helpful skill for anyone in the corporate world and especially for those...
For some people, there’s nothing worse than those first five minutes of an interaction with a new person. What do you say? What do you do? Especially if you’re not in a business setting, where...
It’s funny how specific phrases stick with us throughout our lives. “Just be yourself” is one of those phrases, isn’t it? It’s like it’s drilled into us from the moment we can comprehend language. But...
Have you ever felt overlooked for a promotion at work? Your colleagues may gravitate toward others, offering support and camaraderie while leaving you on the sidelines. It can be frustrating to feel like you’re getting...
The practical tips and tricks found throughout the Engaging Executive Programme can sometimes seem too simple to work, almost too good to be true. It’s not just the individual tips that are the driving force...
A smile can have a fundamental impact on the way other people perceive you, but just smiling is not nearly good enough. Why? Well, there are up to 19 different “types” of smiles, according to...
One of the biggest issues I see with clients on their way to becoming Engaging Executives is an extreme focus on the words they’re saying, but not on how they’re saying them. While your words...
If you’re just beginning your Engaging Executive journey, you’ve likely come across a question that plagues many of my clients. Many ask me, “Duncan, how can I come across as more confident?” Here’s one little...
You’ve heard all through your career, and probably even your life, that first impressions matter. It’s why eager students take extra care to get ready before the first day of school. It’s why the first...
Want a quick way to know if you’ve actually broken out of your shell and started becoming an confident, Engaging Executive? Next time you’re holding a conversation with an important colleague, or better yet, your...
Are you too focused on achieving your work goals? While ambition and drive can help propel you forward in your career, sometimes they can lead to neglecting crucial aspects of your work environment and relationships...
You’re probably not alone if you’ve ever witnessed a friend, coworker, or even loved one who’s more emotional than others. Maybe you immediately thought they weren’t cut out for a fast-paced, high-pressure job. Labelling these folks...
If you’ve been keeping up with the Engaging Executive blog and LinkedIn feed, you’ve probably encountered the buzz about the “Pull style” of influence. But if you missed out on some of our earlier discussions, don’t...
Hey there! Have you ever felt stuck in your ways at work? Maybe you’re more of the quiet type, or perhaps you and your coworkers don’t always agree. But guess what? Change is always possible,...
As an individual who works in a technical field, you may say you have no problems with socialising. You have friends, right? And you can chat a bit at the coffee hub every morning before retreating...